You're under pressure to pick the right customer data platform. This guide shows you when to issue an RFP, what to ask, and how to compare CDP vendors so your team gets a fit that works. Save time, streamline...

1 week ago 63

Learn how xmcp, a TypeScript framework, streamlines building Model Context Protocol servers and connecting LLMs to real-world data.

1 week ago 139

Get the scoop on chatbot software costs and avoid surprise fees. Learn how pricing models work so you can budget smartly for your team's needs. The post How Much Does Chatbot Software Cost? appeared first on The CX Lead.

1 week ago 65

Too many executives miss that the cancellation process is often the customer’s last interaction with your brand. Ever. (It doesn't have to be.) That means it has outsized weight in shaping lasting impressions. A painful cancellation experience confirms every...

1 week ago 125

From vintage Apple tees fetching hundreds on Grailed to Supreme-level lines at tech conferences, it seems like software swag has upped its swag factor. Here’s why wearing your app on your sleeve has gone from cringeworthy to cool.

1 week ago 110

An RFP is a formal request for vendor proposals, used when your project is complex, needs detailed input, or you’re evaluating several vendors. I’ll show you how your team can write one for a customer engagement platform without overcomplicating...

1 week ago 53

Find out what you’ll pay for customer chat software. We’ll help your team budget smartly, avoid surprise fees, and choose the right tool without hassle. The post How Much Does Customer Chat Software Cost? appeared first on The CX...

1 week ago 52

We’ve all seen it: the screen explodes with confetti, balloons float across, or a cartoon character throws you a virtual high-five.It’s meant to feel like a reward. A celebration. A motivational nudge into the next action.But more often than not,...

1 week ago 108

Picture this: You wake up tomorrow and your phone is gone. Not broken, not lost — completely unnecessary. Your smart glasses show…Continue reading on UX Planet »

1 week ago 112

A UX lesson on designing for business without killing the experience.Picture this. You’re deep into a Netflix show. The tension’s high, you’re hooked… and then life interrupts. Maybe you pause to grab food, answer the door, or check your phone.That...

1 week ago 88

A easier way to get things done.Do you look at your To Do List and see all the things you need to do, but decide to lay on the couch instead?This method might be for you.I’ve tried so many things to try...

1 week ago 85

IntroductionRobot is a South African production agency with a talent for breaking rules and making it look effortless. Known for their blend of artistry,...

1 week ago 112

Discover seven practical GSAP tips that will help you create smoother, smarter, and more creative web animations with less code.

1 week ago 78

IDC forecasts that the number of people involved in software design will increase by more than 30% from 2025 to 2029—signaling the rising importance of design as a competitive differentiator.

1 week ago 85

(Enjoy reading my 1,000th blog post!) A brand refresh is not about swapping out logos, updating colors, or chasing design trends. At its core, a refresh must honor the strategic heartbeat of your business: culture, experience, and authenticity. Those...

2 weeks ago 80

How Jitter reimagined its website to highlight collaboration, creativity, and motion design at scale.

2 weeks ago 76

Your UX design portfolio is the key that gets you a job interview, and it is therefore vital that you include everything necessary in it. After all, a recruiter spends only a few minutes to form an opinion of...

2 weeks ago 73

After 18 years in the field, here’s the truth about how great products are really built.Continue reading on UX Planet »

2 weeks ago 96

Stop guessing. Start listeningLet’s be brutally honest: your brilliant SaaS idea is probably a fantasy.You’ve got a beautiful mockup, a clever name, and a Trello board full of features that you just know people will love.But here’s the cold, hard truth...

2 weeks ago 86

Become the hero your company has been waiting for—speak to executives in their language to transform UX from a cost line into its most powerful strategic growth engine.Every product owner and designer in banking knows the pressure: customers expect seamless...

2 weeks ago 87