The journey and works of Reksa Andhika, an independent developer known for crafting websites with unique motion and interactive layouts.

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Discover how phone support powered by modern call center solutions can transform customer experience, boost sales, and improve operational efficiency. The post Benefits of a Call Center: Improving Customer Experience Through Phone Support appeared first on The CX Lead.

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Discover how different call center types can elevate your team's customer interactions and improve efficiency. The post 9 Call Center Types: Benefits, Features, Tips on Choosing the Right One appeared first on The CX Lead.

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Managing a call center efficiently requires the right technology. Here are the different types of call center software—from cloud-based and on-premise solutions to AI-driven platforms—you might need to improve productivity, customer satisfaction, and your overall call center operations. The...

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Part 3 (of 3) in the Designing UX Surveys That Work series.In Part 1, we covered the essential “Do’s” for creating impactful surveys, and in Part 2, we focused on identifying and eliminating bias in survey questions. In this final...

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A Product Design Perspectiveimage source linkFrom chatbots to collaborative canvases, here’s how AI is reshaping the way we interact with digital products.Artificial intelligence is not just a backend technology anymore — it’s now front and center in the user experience. As designers,...

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A user journey is more than a sequence of screens. It’s the narrative that connects the dots between a user’s first interaction with a…Continue reading on UX Planet »

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Blank screens. No messages, no data, no content. At first glance, empty states seem like insignificant, temporary moments. But in reality…Continue reading on UX Planet »

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Momentum isn’t just a concept from physics — it’s an essential part of user experience. When users are engaged, confident, and making…Continue reading on UX Planet »

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The enduring appeal of The Last of Us — from design and psychology perspectiveContinue reading on UX Planet »

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A closer look at how Airbnb’s design turns simple bookings into emotional, trust-driven experiences.Great design has become a key differentiator. Few companies demonstrate the power of thoughtful user experience better than Airbnb.What makes Airbnb’s design such a gold standard? After...

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Photo by JESHOOTS.COM on UnsplashI’ve noticed that productivity in UX isn’t about speed for the sake of speed. It’s about being able to make quick decisions and ‘let go’ of the unnecessary, leaving the important stuff. Below are the principles...

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After years of digital innovation, many financial apps still drown users in data — and miss what really matters: how people feel about their money. At UXDA, we see a radically different path: by applying neuroscience and neuromarketing, we’ve found that...

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Expanding into new markets? This guide explains product localization and key considerations to design experiences that truly resonate with local users.IntroductionAre you joining a product company that serves users across different countries? Or are you designing a product that’s entering...

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Want to learn Figma but not sure where to start? Meet our Product Education team—your guides, cheerleaders, and fellow learners helping you discover the joy of creating.

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When it comes to designing the customer experience, personas take us closer to the individual customer’s desires than anything can, short of customizing or personalizing for the individual. Experiences are designed at a macro level for each persona, making...

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These design terms are often confused — but they’re not the same. This guide clarifies the differences so you can design digital products that are welcoming, usable, and effective for everyone.

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Meet the nominees for Site of the Month April, vote and tweet for your favorite.👉 Vote for SOTM April👈The candidates for Site of the Month April...

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Your next UX gig might not be found on a job board, but at a coffee shop, local meetup or social media post. In UX design, while a strong portfolio is a prerequisite, your connections can be the secret...

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In this article, I will review a few new AI tools that Figma recently introduced.https://medium.com/media/bd5872bb7c297a17ab1e0a646a348f86/hrefNote: You should have Figma paid plan to use AI tools.First DraftFirst Draft is a fancy name for a UI design generator. To use it, click...

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